Who is eligible for special shipping rates?

Our Flat Rate and free ground shipping applies to customer deliveries in the lower 48 states and the District of Columbia. Unfortunately, we cannot offer Flat Rate ground shipping to Alaska and Hawaii at this time.

Are there any products that are restricted?

Because of the size, weight, or "dimensional weight" of certain products, Flat Rate shipping may not apply to all items. Any items that are exceptions to the Flat Rate ground shipping promotion will be indicated accordingly in the Shipping tab of that product's details page. Exceptions will also be noted in the main product details section.

How do the special ground shipping rates work?

While there is no minimum purchase required to get $5.99 shipping, we do have certain thresholds that you have to reach to get free ground shipping, as follows:

$0 - $49.99 - $5.99
$50 and greater - FREE

What shipping method is used for Flat Rate ground shipping?

The Ground shipping method is chosen at our discretion, but we typically ship via FedEx Ground and Home Delivery. In some cases, typically for smaller items, we use the US Postal Service. For stock inventory items, your order typically ships the same business day if placed before 12:00 p.m. Central, Monday through Friday. We will email an order confirmation and shipping confirmation with tracking information as soon as your order ships.

Will this promotion run indefinitely?

We continually evaluate our special offers and can make no guarantee that this offer will run indefinitely.

Why aren't you offering special shipping offers to Alaska and Hawaii?

While we try to make shopping with us a very cost effective experience, the costs to ship outside the lower 48 is very expensive. To keep prices low for everyone, we are forced to charge for shipping to these locations. We will continue to look for options to allow us to include our friends in Alaska and Hawaii, and will notify you as soon as we have a program available.